International FMCG company

Processing orders in SAP
15
employee minutes
5
robot minutes
Saving 480 man hours per month
Task
Processing orders in SAP

Case

B2B customers send requests to the company for the delivery of goods. Requests are sent to different employees in their mailboxes. You need to start them and process them in SAP.

Problem

Applications are received a lot every day, and several people are required to process them. The speed of shipment of goods and receipt of payment depends on the quality and efficiency of processing the request.

Business process

01.
B2B customers send a delivery request using the Excel template
02.
The Manager sends requests for work
03.
The robot automatically copies data from the request to SAP
04.
After the robot has entered a request, it sends the Manager a status email

Results with a load of 300 requests per day

15 minutes
It takes an employee to make a request in SAP
5 minutes
The robot starts a request
24/7
The robot continues to make requests at night and on weekends
We will audit your processes for free and tell you which ones can be robotized
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